Position Overview
**Introduction**
We are looking for someone who works as a true collaborator, is creative and innovative in finding technical solutions, and has a passion for customer success and value realization. This person should be able to help a customer execute against their vision around the practice of Technology Business Management (TBM) and FinOps. They will work in a leading and initiative-taking manner to bring actual value and ROI to their accounts. The Sr. Premier will be working across Apptio departments to ensure customer satisfaction, adoption, and value recognition thru a technical advisor lense. This is a highly visible, customer paid, cross-functional role that supports customers and their objectives.
**Your role and responsibilities**
The IBM-Apptio CS Premier Success Technical Services consultant (Premier) will be assigned to customers that have purchased annualized technical expertise and enhanced Support services. They function as the customer's technical expert/advis...