About the Company

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA. With offices in over 15 countries, IBKR has been at the forefront of financial innovation for more than four decades, offering cutting‑edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in more than 200 countries.

IBKR (U.K.) Limited in London is part of the global IBKR group. We seek a client technical support agent who is fluent in German or French to assist clients with inquiries, act as a liaison between internal teams and clients, and ensure timely resolution of bugs and issues.

Responsibilities

• Provide support to clients via phone, chat, and tickets.
• Deliver technical and functional support for Interactive Brokers platforms, including desktop (Windows,...