We are looking for a highly motivated and driven individual to join the Technical Services team, as a Technical Applications Scientist, to be based in Singapore or Melbourne. This role will suit someone with a strong dedication to customer service and satisfaction.

This exciting and challenging role involves working within a cross‑functional team to provide high‑quality technical expertise, training and representation for Oxford Nanopore products. You will work to strengthen relationships with customers and support the effective application of our products in their projects.

You will collaborate with internal teams to assist customers in experimental design, product installation and application, data analysis, and the implementation and validation of workflows.

Duties include but are not limited to:

• Providing phone, live chat, and remote front‑line/first level applications support to customers (including Channel Partners and Servi...