Role Summary The Technical Analyst II is responsible for the operational stability, data integrity, and end‐to‐end reliability of multiple production platforms, including inspection capture, verification, delivery, auction integrations, and customer facing systems. This role performs proactive monitoring, rapid incident response, deep technical troubleshooting, and cross‐team coordination to ensure uninterrupted workflows, regulatory compliance, and high customer satisfaction.

Core Responsibilities Production Monitoring & Incident Response

+ Perform daily, hourly, and two‐hourly health checks across production systems, pipelines, scheduled jobs, and integrations

+ Proactively identify and resolve stuck records, failed jobs, transmission errors, and processing delays

+ Execute manual remediation such as re‐pushing records, retransmitting inspections, resetting statuses, and triggering retries

+ Triage system alerts and automated emai...