Support investment technology platforms as an Associate Software Technical Analyst. Focus on application support, system stability, and user documentation in a hybrid working arrangement.
This position entails providing technical support and troubleshooting application issues. You will collaborate with diverse teams to enhance system reliability and develop instructional materials for better user engagement. The role also includes monitoring system performance and suggesting process enhancements to optimize efficiency.
Key Responsibilities:
• Support internal and external users on investment platforms
• Investigate and track technical issues consistently
• Work with engineers to address complex challenges
• Configure platform components for application development
• Create documentation and learning aids for users
Requirements:
• Approximately 3 years of experience in a related role
• Familiarity with data models and application configuration
• Strong a...