Position Overview
Responsibilities
Support service desk for Customer Relationship Management (CRM) system in order to close IT ticket related to specific applications projects Conduct maintenance for the specific applications projects Gather post implementation feedbacks from the application users Provide 24 hours responses for any issue to the applications projects Translate post-implementation and feedback from users into reports and slides Periodically evaluate the sufficiency of devices Support on compilation and ad hoc tasks for on-going implementation of new projects Requirements Bachelor’s Degree in Sciences or equivalent education Expert in multi-tasking, organizing and prioritising a must Detail oriented with ability to work independently Experience providing support / coordination to technical teams Previous experience in project management and knowledge and traini...