Position Overview
Skills & Qualifications
Relevant professional experience preferably in the network industry Solid network security and routing experiences Exceptional customer service orientation and strong communications skills Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications Proficient with MS Word, PowerPoint, and Excel Scripting and Windows server app experience Willing to travel Advanced English level Job duties
Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinar or workshops Software recommendation, conduct bug scrubs reports Upgrade testing, on a lab environment perform test to upgrade customer devices ...