About the Role

Arch Systems is seeking a talented Technical Account Manager to join our rapidly scaling team and help guide our customers in successfully implementing our impactful solutions. This role will support both global customers and those operating in U.S. government and defense environments. This role requires candidates to be based in the United States and a US citizen.

If you're prepared to cultivate and enhance client relationships, lead technical discussions, drive portfolio growth, and thrive in a collaborative and innovative environment, we want to hear from you!

What You Will Own & Drive


+ Support the customer success team with pilots and deployments as well as renewals and subsequent expansion programs

+ Be responsible for projects in account and program management as well as professional services in order to improve customer satisfaction

+ Tracking and coordinating technology deployments with our customers and pa...