Ensure that all prebuilt / preconfigured solutions / systems and hardware is configured and setup in line with Manufacturer, IT and Cyber best practices
Provide responsive, hands-on support for our field-based engineers, systems and customers
Commissioning support for our professional services team
Maintain documentation for processes, systems, assets, and credentials
Play a key role in transitioning legacy systems to new solutions
Your Competencies
Essential
Good understanding of IP Networking, switches, firewalls, routers and VPNs.
IT Support / helpdesk experience
Experience of Patching, System upgrades, Remote access support