$60000 - $80000

A rapidly growing AgTech company is expanding its U.S. operations and is seeking a Technical Support Engineer to support a unique IoT-based platform used across agricultural environments. This is a high-impact role tied directly to the company’s continued growth in a new market, supporting both customers and internal teams as adoption scales. The platform combines hardware, firmware, connectivity, and software to deliver real-time visibility and control of critical infrastructure.

In this role, you’ll act as a key bridge between customers, engineering, and operations — diagnosing and resolving issues across both hardware and software layers. You’ll support troubleshooting efforts related to device connectivity, system performance, and field-based installations, often working through real-world scenarios where environments vary significantly. You’ll also collaborate closely with an international R&D team, contribute to product feedback, and help improve...