Tech Supp Remote III (BTW) in  BT West

Unique Skills:

• English written and spoken
• ITIL Certifications or deep knowledge is required
• Experience of 2 years on ITSM platforms like Service Now or similar.
• Windows 10, 11, latest IOS and mobile support experience a must.
• Able to manipulate boxes with monitors, computers, and personal equipment to be deployed to users in their work site, including floor shop, offices, 2nd floors, other buildings.
• Customer Service, Collaboration, Teamwork a must.
• O365, Azure fundamentals certifications are a plus
• Thermal printers support and configuration (Zebra, Honeywell, etc)
• Visa