Infrastructure support & End user computing support

Responsibilities:

• VIP Support

• Onsite support when required

• Governance of administrator, user accounts & access control

• Infrastructure Support: Microsoft Azure, M365, TrendMicro, Druva, HPE servers, VMWare, Cisco Router & Switches, Firewall

• Creation of new OS image with MDT, with bi-monthly maintenance

• Bi-monthly applications/software version maintenance if required

• Managing of vendors for security & policy deviation • Monthly servers patching & maintenance

Requirements

• Bachelor’s degree in computer science, engineering, or a related field.
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Willingness to build professional relationships with staff and clients.