Lead Architecture and solution Design for Dynamics 365.

Lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub‑tasks for every user story.

Execute end‑to‑end MS Dynamics CE implementations, including high‑level customizations, UI form, plugins, and workflows development, Power Automate development, security configuration, reporting dashboards configuration, and technical business documentation.

Extensive hands‑on development across Sales, Customer Service, Customer Voice, and Power Pages.

Manage seamless integrations using Web API, REST ODATA, and SOAP endpoints while utilizing Visual Studio and source control for versioning.

Proactively monitor, troubleshoot, and maintain the CRM platform to ensure zero‑friction operations and rapid defect resolution.