Description

Business Overview

When you see the word Rakuten, you probably have an image of many e-commerce-related services such as Rakuten Ichiba, Rakuten Books, and Rakuten Fashion.

If you order items from these services, it is commonplace every day that the items will be delivered to your home. So, where and how are these items managed, how are they boxed, shipped, and delivered to your home? In fact, these parts that you cannot directly see are the scope of responsibility of EC Logistics Development Department, which we are in charge of. 
 

Department Overview

We operate a number of warehouses in Japan where we store and manage Rakuten Books, Rakuten Fashion, and Rakuten 24 items, and perform tasks such as receiving and shipping. In addition, we have developed a service called Rakuten Super Logistics and receive items from merchants in Rakuten Ichiba, and we also do item-related work on behalf of them.

What is...