Manage and coach the team: set objectives and assess performance, observe team on the floor and provide ongoing feedback and coaching based on their needs.
Motivate team member with individual recognition via sales results, customer experience results, métier management and customer relationship management.
Motivate teams, create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company, recognize individual and team efforts.
Ensure teams receive proper training regularly to develop customer experience, product knowledge, selling skills and other skills for personal development.
Set up weekly briefing with the team to reinforce the communication with the staff sales and to the management team.
Ensure image and grooming standards are professional, reflective of the brand adhering at all times to the company guidelines.