As Teamleader Sales, you will lead and coach a professional team of Inside Sales Officers while working closely with Business Development Officers (BDOs), who also have a limited share of inside sales activities as part of their role.
You will play a key role in building and preparing the organization for future growth by improving processes, driving efficiency, and strengthening the customer-focused mindset within the team. Your responsibilities include:
• Investigating and implementing systems to better measure workload and sales efficiency for Inside Sales operations.
• Reducing administrative workload through automation so the team can focus more on customer value creation.
• Proposing and implementing a up-to-date KPIs that stimulate the right behaviours and support efficiency improvements.
• Facilitating the transition towards a more customer value–driven approach, with less administrative work and a clear strate...