Req ID: 135812
Region: Americas
Country: USA
State/Province: Texas
City: Richardson

**General Overview**

Functional Area: Quality (QUA)
Career Stream: Operations Quality (OPQ)
Role: Team Leader 2 (TL2)
Job Title: Team Leader, Operations Quality 2
Job Code: TL2-QUA-OPQ
Job Level: Level 07
Direct/Indirect Indicator: Indirect

**Summary**

Performs tasks such as, but not limited to, the following:

+ Plan the working shift/hours and overtime schedule of employees (Quality Support 1-3) under his/her assigned area.
+ Review defects found by Quality Inspector, prepare report, notify and work with team for correction and drive for solution.
+ Provides direct supervision and training to employees (Quality Support 1-3) performing routine work.
+ Monitor and review performance, attendance and disciplinary of Quality Inspector.
+ Stop line and escalate the quality incident to the Manager as necessary.
+...