Position Overview
*TEAM LEADER II LOAN SERVICING*
WHAT IS THE OPPORTUNITY?
This position will manage a centralized Loan Servicing unit responsible for all loan boarding and servicing activities of the Bank. Responsibilities include establishing and maintaining loss prevention controls, developing and implementing procedures, monitoring compliance, ensuring data integrity and keeping productivity and quality control on target. Provides support and assistance to other operational areas of the department as needed.
WHAT WILL YOU DO?
* Manages the daily activities of staff in the unit; monitors workflow for bottlenecks and/or inefficiencies.
* Maintains data integrity, productivity and quality control in accordance with established Service Level Agreement (SLA) standards.
* Reviews incoming loan and/or lease packages for accuracy and appropriate authorization and documentation prior to boarding to appropriate system of record (e.g., STUCKY, M&I, AFS, LeasePak, BankC...