Purpose of the Role

You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience in store, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management to hold the store in their absence.

Key Responsibilities

• As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do.
• You deliver an exceptional customer experience, following the Moss Essential Steps of Service, pu...