Liaise with different departments for smooth and co-ordinated work.
Should ensure that the team members are adhering to the Human Resource policies.
Customer Service
Supervise the overall functioning of the Reception, ensuring an efficient and effective operation.
To train the Reception team.
Ensure to perform the tasks as per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.
Financial
Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction