Ignite excitement and lead a team at Activate as a Team Leader. This position emphasizes coaching, customer interaction, and ensuring operational excellence in a fast-paced setting.
In this role, you'll work closely with the Store Leader to address customer needs and maintain an operational facility. Your leadership will guide Game Facilitators and create a welcoming atmosphere for customers. This role offers a chance to significantly impact team dynamics and customer satisfaction.
Key Responsibilities:
• Resolve customer complaints and escalate when necessary
• Train and mentor new team members in customer engagement
• Communicate facility status effectively to the team
• Delegate tasks and maintain an energized work environment
• Oversee maintenance and inventory tracking
Requirements:
• 1-2 years of leadership experience preferred
• Ability to work a flexible schedule, including weekends
• Proficient with MS Office and related tools
• Strong inter...