Oversee Daily Operations: Manage and guide the team in executing day-to-day tasks to ensure smooth operations.
Task Delegation & Accountability: Assign roles and responsibilities, monitor individual and team performance, provide consistent constructive feedback.
Project & Task Management: Plan, delegate and track the progress of ongoing projects and routine assignments to ensure timely completion.
Performance Monitoring: Track and analyze team KPIs, productivity metrics and overall efficiency to drive continuous improvement.
Issue Resolution: Serve as the primary point of contact for resolving internal team issues, ensuring quick and effective solutions.
Reporting & Communication: Maintain and share regular progress reports and updates with relevant stakeholders.
Workflow Optimisation: Identify inefficiencies or gaps in current proce...