Our client, a well-established organisation operating within the medical administration and client services industry, is seeking to employ an experienced Team Leader: Customer Services to join their team. This role is based in Port Elizabeth, Eastern Cape.

Requirements

• National Senior Certificate is essential


• Business-related diploma or degree is advantageous


• 3 - 5 years' experience in a call centre or client service environment with proven knowledge of customer service principles and practices is essential


• At least 2 years' leadership experience is essential


• Microsoft 365 proficiency is essential


• Language proficiency in English is essential and IsiXhosa advantageous