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⏰ Full-time

Team Leader, Customer Experience & Outreach

CB2
Location 📍 miami, United-States
Posted 📅 June 09, 2026
Work Type ⏰ Full-time

Position Overview

Your upbeat attitude and ability to engage customers keeps the salesfloor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

A Day in the life as a Team Leader, Customer Experience & Outreach...

  • Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
  • Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
  • In coordin...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
miami, United-States