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⏰ Full-time

Team Leader (Contact Center)

TP
Location 📍 kuala lumpur, Malaysia
Posted 📅 June 07, 2026
Work Type ⏰ Full-time

Position Overview

Responsibilities

  • Provide mentorship, guidance and career development to members of your team.
  • Lead a high‑performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities for deeper, more scalable solutions.
  • Manage a market team while serving as a cross‑functional and global liaison in developed areas of expertise.
  • Establish team goals and collaborate with direct reports on execution strategies, measure progress, and share results.
  • Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross‑functional teams to solve analytical problems and develop solutions.
  • Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
  • Advocate for users within the market, partnering with global and cross‑functional teams to develop glo...

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
kuala lumpur, Malaysia