Basic Function

• Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency


• Providing coaching and feedback to team members to enable them to improve their performance


• Provide inputs on process and system to the team

Work Experience Requirements

Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account

Education Requirements

Undergraduate - With minimum of 2 years of College Education or equivalent work experience