Title:
Team Leader - Call Centre (12 month FTC)


This is a 12 Month FTC role


About KBR and the Project

KBR’s Estates Intelligence is a leading force in public sector Assurance, providing cutting-edge technical platforms and professional services. We support central government and specialist departments in effectively managing delivery, to achieve their strategic goals.


About the Role

We’re looking for a confident, motivated Team Leader to guide and develop a team of Operators within our busy Call Centre environment. This role is perfect for someone who thrives on supporting people, driving performance, and keeping operations running smoothly.

As a Team Leader, you’ll communicate company goals, uphold safety practices, manage deadlines, and act as the first point of escalation for queries and issues. You’ll also provide essential first‑line support to management through regular updates, monthly 1:1s, and clear com...