Position Overview
Job Req Number:
Time Type: Full Time
Key Tasks & Deliverables
Operational and Team Management
- Oversee assigned countries migrated into MNL ISSC Customs team.
- Strategize to drive process optimization, accountability, and ownership.
- Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA).
- Provide guidance on process design and optimization.
- Propose process changes where needed to drive efficiency and improve execution.
- Act as an ambassador of BSS MNL ISSC.
- Prepare and present performance report to internal and external stakeholders.
- Quality and compliance responsibilities under NDA / attention given to predetermined processes, SOPs.
- Work closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholders.
- Maintain all areas of Health and ...