Job Title - Team Lead - Seller support

Type - 1 year extendable contract

Work Location - Dubai

• Manage end-to-end onboarding and go-live activities for retail brand partners on the platform.
• Handle legal documentation, commercial agreements, account setup, cataloguing, inventory, and payment configuration.
• Ensure successful system integration, device setup, and staff training before launch.
• Track onboarding progress and proactively identify or escalation delays.
• Act as the primary operational point of contact for live brand partners and resolve day-to-day seller issues.
• Coordinate with internal teams to resolve operational concerns while ensuring adherence to SOPs and conducting periodic store visits.
• Handle and manage a team of 5–10 Seller Ops Executives/Senior Executives, including workload allocation, target setting, coaching, and performance reviews.
• Mo...