Responsibilities

About the team: The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products, and drive for increased traffic and GMV.

What will I be doing?

• You will lead, manage, recruit, and develop the local search operation team, helping them achieve their full potential while maintaining high standards and quality of work.
• You will continuously evaluate outcomes, manage performance, establish and optimize the workflow and SOPs, report, analyze, and optimize the quality process to ensure productivity, quality, and efficiency goals can be met.
• You will lead the team to perform policy, process, and strategy localization, BPO quality management, quality assurance, RCA, data analysis, and deep dives, making reports and policy recommendations and strengthening the team's understanding of Search Ops policies.
• You will lead the team to establish and maintain search ...