Efficient and effective management, organization, motivation and training of employees and supervision of the work in the Customer Reporting Team.

Ensure that all processes / services within scope are performed with the highest possible (data) quality, correctness, efficiency and within the agreed timeframe.

Further, it is her / his responsibility to develop the awareness and encourage optimization, automation and efficient thinking in the employees performing the assigned tasks.

Tasks and responsibilities

• Overall responsibility for team management
• Efficient Management of employees – including hiring, motivating, couching, training, employee development and overseeing, etc.
• Planning and coordination of tasks related to implementation of recruitment and efficient use of resources
• Development of reporting tools enabling to follow the efficient usage of available resources
• Focus on continuous improvement...