Position Overview
Job Description
Job Summary –
Team Leader will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.
Essential Job Functions:
Ensure the SLA's and KPI Targets as specified by the client are met consistentlyDemonstrate strong process knowledge and lead process changes / improvement with end to end understanding of ProductConduct huddle/ trainings for process changes / areas of improvement at defined intervalsReview and respond to client escalations, Team Queries, and support team as Subject Matter ExpertCoaching and developing team members to drive performance and behaviors, including providing the Services ...