Team Lead – NZ CMA & Pricing

Location: BGC
Work Setup: Onsite
Schedule: Morning Shift, M-F

Job Summary

The Team Lead – NZ CMA & Pricing manages end-to-end CMA and pricing operations for New Zealand, ensuring accurate accruals, timely settlements, and process compliance. This role leads a team and drives performance, process improvements, and stakeholder management.

Key Responsibilities

• Oversee CMA and pricing operations for NZ market
• Review accruals, provisions, and customer claims
• Ensure timely and accurate customer payments
• Lead, coach, and develop team members
• Manage stakeholder relationships (commercial, finance, customers)
• Drive process improvements and automation initiatives
• Monitor KPIs, SLAs, and team productivity
• Ensure compliance with policies and audit requirement...