This is a remote position. Industry: NDIS Type: Full Time Rate: 10 AUD/hour At Scale-X Solutions, were looking for a highly organized and people-driven Operations & Account Team Lead to help manage client relationships, oversee daily operations, and support team performance. This role is ideal for someone with strong leadership and operational experience, preferably from customer service, account management, team leadership, or support operations with enough sales background to confidently handle client communication and relationship management. If you thrive in fast-paced environments, know how to keep teams accountable, and can maintain strong client relationships without being overly sales-focused, this could be the perfect fit. What Youll Be Doing: Oversee daily account operations and ensure smooth client servicing Manage and support a team of Virtual Assistants and/or support staff Act as the main point of contact for assigned client accounts Build strong client relationships thr...