Position Overview
Join TD Canada Trust in Peterborough as a Customer Service Specialist, focused on delivering exemplary customer experiences through effective service solutions. This role encompasses financial transactions and customer engagement.
The Customer Service Specialist is an essential part of building long-lasting customer relationships by addressing their needs and promoting suitable products. Ideal candidates should possess a high school diploma and 1+ years of relevant experience along with excellent organizational capabilities and computer skills. You'll connect with customers clearly and courteously, addressing their inquiries effectively.
Key Responsibilities:
• Conduct financial transactions with accuracy
• Assess and understand customer needs for tailored solutions
• Handle customer concerns following standard protocols
• Meet assigned goals by promoting banking products
• Enhance the service environment through teamwork
Requirements:
• High School diploma w...