JOB SPECIFICATIONS

**Knowledge, Skills & Abilities**

+ Excellent interpersonal, written and oral communication skills.
+ Excellent problem solving skills.
+ Ability to take initiative and work with minimal direction or supervision.
+ Proficient in MS Office Suite.
+ Excellent Internet research skills required.
+ High degree of computer literacy (including Internet, PC and E-mail technology) and ability to communicate to customers with technical proficiency.
+ Ability to navigate several computer applications at one time while maintaining a conversation with the customer.
+ Proficient in Multitasking.
+ Detail oriented with solid analytical skills.
+ Strong organizational skills and ability to complete assignments within deadlines.

**Experience & Education**

+ High school diploma or equivalent required; AS or BS Degree strongly preferred in Finance, Business or Accounting.
+ Minimum of 3 years, 5 preferred, of customer se...