Effectively manage daily operation of the clinic Plan, coordinate, oversee the process of providing TCM services Promote the clinic's services and products Friendly and approachable, with good interpersonal skills Provide excellent customer service and build long-term relationship with our clients Follow up consultation with customers with regards to their treatments and products purchased Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc. Handle customer queries and concerns efficiently and politely Handling paperwork and admin duties Clinic maintenance Perform any other ad-hoc duties and responsibilities as assigned Fluent in Mandarin Chinese is required Able to work on weekends and public holidays Able to work and stand for long hour