Position Overview
Job Description
A client in the Cincinnati, OH area is looking for an Engineer II to join their team for a permanent opportunity. The role is hybrid, in office Monday, Wednesday and every other Friday. The Engineer II handles daily operational support across Microsoft 365 and hybrid identity systems, including resolving mail tickets, managing legal holds, processing electronic requests, and supporting mail migrations. They troubleshoot account issues between Active Directory and Workday, configure and maintain Mimecast, and support Teams Phone in coordination with the external provider. The role includes documenting processes and creating runbooks while administering and securing both AD and Microsoft 365 environments. Overall, this engineer ensures reliable, secure collaboration across cloud and on‑prem systems while supporting enterprise‑scale users.
• Administer and optimize Microsoft 365 tenant services
• Manage identity, access, and security policies across Entra ID
• ...