**ABOUT THIS POSITION**

This position delves into the realm of cutting-edge technologies, encompassing both hardware and software. As a Systems Engineer, you will collaborate with the other support team members and leaders to deliver timely resolutions to internal and external client support requests within the company's dynamic infrastructure environment, with a focus on Windows, Linux, and Cloud (AWS and GCP) environments.

**WHAT YOU'LL DO**

+ Work in a cutting edge and continually changing SaaS environment

+ Work within a ticketing system to resolve internal and external client requests while adhering to defined service level agreements

+ Work with the Systems Support Manager on new projects that arise from business needs

+ Create documentation that will be utilized in the deployment and maintenance of new technologies and systems throughout the company’s infrastructure

+ Communicate plans for process improvement to the ...