Position Description
Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments.This position is ideal for an engineer who can confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflowsu2014and who thrives in a fast-paced MSP environment.Primary responsibilities:- Prioritize, work, and resolve Level 2-3 tickets in the Engineering Ticket Queue- Serve as an escalation point for complex server, cloud, and network-related issues- Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitions- Troubleshoot and maintain Windows Server env...