ERP & Systems Access Support Analyst (Access & Reporting)

📍 Leeming Bar / Hybrid
🕒 Full-Time | Permanent

We’re looking for an organised and customer-focused ERP & Systems Access Support Analyst to join our team and play a key role in managing user access across our ERP, reporting, and finance systems.

This role is responsible for the end-to-end management of user access, supporting joiners, movers, and leavers, handling support requests through our ITSM platform, and ensuring strong governance and a great user experience.

Key Responsibilities

* Create, amend, and remove user access across ERP and related systems

* Manage incidents and requests through the ITSM tool

* Troubleshoot access issues and escalate complex cases where needed

* Support audits and maintain accurate access records

* Work closely with HR, Finance, IT, and operational teams

* Identify opportunities for process improvemen...