Position Overview
Description We are looking for a Systems Administrator to support and enhance Microsoft 365 and Exchange Online services for a collaborative enterprise environment in Los Angeles, California. This role focuses on maintaining reliable messaging and content services, resolving advanced technical issues, and ensuring platform configurations meet established operational standards. The ideal candidate brings hands-on cloud administration experience, strong troubleshooting ability, and a disciplined approach to documentation and service delivery.
Responsibilities:
• Manage Microsoft 365 services across the unified communications environment, ensuring stable performance and consistent user support.
• Provide advanced Tier 2 and Tier 3 troubleshooting for email, collaboration, and content-related incidents, driving issues through to resolution.
• Administer Exchange Online in a cloud-based environment connected to on-premises Active Directory infrastructure.
• Oversee mail...