With limited supervision, installs, configures, and troubleshoots computer systems and associated assemblies and provides help desk technical assistance and training to system users.

**Essential Responsibilities:**

+ Supports configuration, maintenance, troubleshooting, repair, and analysis of data processing equipment.
+ Prioritizes work center organization, equipment, and processes based on performance requirements and mission needs.
+ Performs basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems.
+ Participates in the design, installation and administration of local systems using multiple protocols and various computer systems.
+ Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes.
+ Installs, upgrades, and administers operating systems and application software in...