POSITION OVERVIEW

As a Systems Administrator with the MRI Software IT Operations Team, you will have the opportunity to work across Private and Public cloud technologies, learning business processes whilst being exposed to exciting new technologies such as VMWare vCentre, Azure, AWS, F5 Load Balancers, Cisco hardware, Palo Alto firewalls and many more networking and operational tools.

In this position, you will assist with a wide range of IT operational duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti‑Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day‑to‑day operational IT Services activities.

RESPONSIBILITIES

• Manages related Service Desk Tool queues and tickets
• Resolve or elevate incidents, problems and service requests, maintaining relevant records promptly and effici...