Position Overview
Who we are...
Nuvation Bio is a biopharmaceutical company tackling some of the greatest unmet needs in oncology by developing differentiated and novel therapeutic candidates. Our vision is to significantly change the practice of oncology by developing medicines that provide truly meaningful improvements in quality of life and survival for people with cancer.
What you'll be doing
The Support Analyst will deliver high-quality technical support to end users in our China offices, ensuring the reliable operation of desktop systems, applications, and IT services. This role acts as a frontline resource for troubleshooting, onboarding, and maintaining IT infrastructure in collaboration with both remote and onsite teams.
You will be responsible for...
* Provide Tier 1 and Tier 2 support for hardware, software, and network issues across desktop, laptop, and mobile platforms.
* Assist with onboarding and offboarding processes, including account setup, hardware provisioning, and ...