What a System Quality Program Manager does at HP:

. Leads end-to-end system quality programs for Home and Office Laser printer platforms, accessories, and related solutions across development, qualification, launch, and post-launch support.

. Defines and drives quality strategy, release readiness criteria, governance models, and success metrics spanning firmware, software, cloud, connectivity, reliability, and field performance.

. Establishes scalable quality operating mechanisms, dashboards, and review cadences that enable stakeholders and senior leadership to assess program health, business risk, and release confidence.

. Partners across firmware, software, cloud, and customer support to proactively identify systemic risks and drive timely resolution.

. Reviews product architectures, design changes, validation strategies, qualification plans, and readiness criteria to ensure quality requirements are built into products and p...