Position Overview
System Engineer (Level 1) is mainly responsible for: - Keeping systems running smoothly - Monitoring and responding to issues - Troubleshooting and resolving incidents - Performing routine maintenance - Escalating complex issues when needed - Supporting changes, patching, and operational improvements - System Operations and Support - Monitor and maintain servers, operating systems, and infrastructure components. - Perform routine health checks and ensure systems are available and performing as expected. - Respond to incidents, troubleshoot issues, and restore services within agreed service levels. - Support production, test, and development environments where required. - Installation, Configuration, and Maintenance - Install, configure, and upgrade hardware, operating systems, middleware, and related software. - Apply patches, fixes, and security updates in line with approved change processes. - Maintain system configurations and ensure they are aligned with operational standards. - In...