Provides in-house IT support including day-to-day operations, monitoring and problem resolution for all the servers/storage/network devices, desktops etc.
Administer the system backup and recovery.
Maintain system security and compliance.
Maintenance of Anti-Virus system.
Configure and support network equipment.
Provide help desk support and escalate problem identification, diagnosis and resolution with third party vendors.
Ensure regular vulnerability assessments are performed in accordance to organization policies and practices.
Manage and support on-going patch management processes. Responsible for coordinating, testing, deployment and validation of security patches.
Manage IT system infrastructure, maintain IT assets for hardware/software inventories and software licensing.
Maintain accurate documentation on networks and systems.