Position Overview
System Administrator/SAN Support Analyst
We are currently looking for a System Administrator/SAN Support Analyst to support our client’s SAN Storage, Backup and virtualization environments.
Responsibilities
Evaluate documented resolutions and analyze trends for ways to prevent future problemsAlert management to emerging trends in incidentsLiaise between resolver and other teams within the organizationProvide server, storage and systems support to a diverse group of clients via phone, email or portalDiagnose and resolve problems and issues at a more advanced level with focus and attention to detailProvide suggestions for improving and assisting with documentationPrioritize problems; escalate high priority requests in a timely mannerDevelop an understanding of the customer’s environment and maintain technical knowledgeDispatch technical service...