Position Overview
Job Purpose
Be a key member of the Underwriting management team, having accountability for the success of the Underwriting team through meeting expected KPIs, SLAs and seeking continuous operational improvements.
Accountabilities
- Manage and be responsible for the agreed hybrid-based Underwriting Management.
- Serve as a subject matter expert on underwriting related data.
- Capture, maintain and process all risk and policy data (policy, endorsements, declarations) into the Underwriting system and spreadsheet(s) within the defined Service Level Agreements as per the SLA/KPI matrix.
- Be the key point of contact for all processing and technical queries ensuring these are communicated through the appropriate channels and responded to in a timely manner.
- Demonstrate, and drive forward, operational excellence across the business through business-wide initiatives and projects.
- Lead the period close process wor...